Ford — Poor quality of parts in car

+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 12 4387 3001 (Corp. Office North)
S.P. Koil Post, Chengalpattu, Tamil Nadu, India – 603204

Dear Sir / Madam,

I have purchased Ford Fiesta car in Sept' 08 and within 20 months of purchase / 16000 Km run of vehicle both the front wheel bearings and brake ring worn out.

After taking up this matter with Ford India, they agreed to pay only 50% matrrial cost of barke ring but for bearing they told me that it comes under wear and tear.

Sir/Madam, how it is justifiable that within 16000 km run / within 20 months both the bearings worn out due to wear and tear.

I therefore request you to please look into the matter and suggest what to do ?

Thanking you in advance.

With Best Regards

Raghvendra Singh

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