Freecharge Payment Technologies / Freecharge.in — Money not refunded even after 13 days

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I was trying to pay my torrent bill. Money was deducted from my bank account bt the transaction was failed so I was nt able to pay the bill of electricity. Money was already deducted and I got a confirmation message from FreeCharge that your money will be refunded in 5-7 business day. This incident occurred on 2nd Feb 2017. Till today I haven't received my money back.it was a huge amount, 1300 INR. I have mailed them twice but received no help from FreeCharge side.

Worst experience I had with FreeCharge.I want my money refunded.i am uploading the statement of my bank with last transaction on 7th feb2017 showing that money is deducted and not refunded.

Money not refunded even after 13 days
Money not refunded even after 13 days

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