I have tried to make a electricity bill payment of rs 330 in favour of avvnl through freecharge.
Sir my money is debited from the bank account but bill is still unpaid.
I have also received the message from the freecharge that payment of rs 330 for ajmer vidhyut[protected] is done successfully. For queries, contact biller with reference no. Frc[protected] after 3 business days.
But sir when i checked my bill it is showing unpaid with a fine of rs 12.
I have contacted many a times with the [protected]@freecharge.in through email but they are saying that we have confirmed with out partner your transaction was unsuccessful so you have to contact your bank. But sir i have the message showing the transaction was successful then what will the bank do. The ticket number provided by the freecharge customer care is #2112324
I have contacted the sbi and they have said that your transaction was successful.
My registered id with freecharge is [protected]@gmail.com
Phone number registered is [protected].
Sir they are making fool of peoples and looting money of peoples.
If any transaction failed or withheld they do notrefund back the money.
I have furnished all the details. Please take strict legal action on them. I am also attaching some phots of email conversation with freecharge team and also attaching the receipt provided by the freecharge for the succesful transaction. I am also attacthing the image of the biller that bill is pending.
They are cheating directly as i have received too but they have not made payment to the avvnl thats why my bill is pending.
Sir please help me. As they are cheating.