Freecharge Payment Technologies / — Payment not received against bank withdrawl

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

My freecharge account details are as follow

Name: Aashish Bhatnagar
email: [protected] (Facebook Signup)

I transferred amount of INR 5000 from freecharge wallet to my bank account on Mon Jan 23 2017, 12:11:38 PM

Transaction Id: DJCt9OaCQEOhuxYMMY5wcA

My Bank Account Never Got Credited With The Amount, Although The Money Got Debited From Freecharge Wallet.

I Am Not Sure How Long Will It Take To Get Credited.

I have attached the screenshot of last mail I received from them.
I have no clue what so ever, why is it taking so much time there is no response from freecharge against the mail I sent them.

Payment not received against bank withdrawl

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