Freecharge Payment Technologies / — Printvenue order payment pending

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I had ordered cushion from printvenue on 28th January 2017 and order id was[protected]. Printvenue customer care team is saying they have not received any payment but my freecharge wallet account is debited by Rs.524. Where is my amount now? From so many days i am sending email to freecharge, i am not getting any reply. Whenever i call no one answers or else line is busy. Please do the needful. 

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