Freecharge Payment Technologies / — Recharge failed but refund amount not received

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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

My freecharge account phone number is [protected], mail id : bishwanath.[protected], name : BISWANATH CHARAN
I tried to recharge my freecharge account with rupees 300 from net banking but it failed though money was deducted from my axis bank account on 28.01.17 sunday.
I have received a sms from freecharge authority that attempt to add Rs. 300 to your feecharge wallet has failed, it will be credicted back within 5days.
Till now I didn't get my refund amount for the same.

Transaction details: INB/[protected]/PAYU.IN/Pay To Freecharge through axis bank.

Freecharge has mo customer care number or mail id, I couldn't connect to the concern authority.

Please need help to get back my refund amount

PRA OC-[protected][protected]

Recharge failed but refund amount not received

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