Freecharge Payment Technologies / — transaction showing as processing even after 24 hours of money being debited from bank

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

On 10 november 2017 i recharged to my jio number through freecharge using sbi debit card. The amount 499 has been deducted from my account but i didn't get recharge. Still recharge is under processing. I tried contacting free charge care but the customer care was very slow to respond. And the reply came as the transaction has been stuck at operator's end. Please look into the matter.

My transaction order id – fcvw[protected]

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