I made a online transaction of CESC bill as on 19th nov 2018 from the freecharge app (freecharge.in). they deducted (two times for single transaction i.e. SB498800) the balance from my bank account. when i called them they are not attending properly. i mailed them then they replied that they deducted money will refund in 5-7 days but its more than 14 days and my issue is not solved.
my mobile no. is [protected]