+91 12 4433 0000
www.freecharge.in
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051
Hi
I have done a recharge for the amt. of ₹457 on 2/4/2017 10.52 am. I have received an email and SMS notification from free Charge about transaction success however when I have checked it in my Vodafone app the payment was not reflecting. Contacted email support though they said to wait for 24 hours and payment will reflect however payment is still not reflecting on Vodafone app. It has been more than 24 hours now hence I would want my refund for the amt. ₹457 now as I have to pay the bill before my due date.
Order id- FCMA[protected]
Ticket # 1389185 – I want my money back
I don't believe on email support whether they would be able to refund my money. Please do give me a call or provide me the chat support link.
Regards
Sneha