Hi,
This is chandra sekhar from hyderabad. On 5th Apr, 2013, I booked a bus ticket from hyderabad to eluru on the website: http://abhibus.com/.
AbhiBus Booking ID ABRS2212838
Operator PNR # ABRS2212838
Bus reporting time is at 9:05PM, When I was trying to cancel the ticket at 5:20, It did not allow me to cancel. Immediately, I called abhibus customer care, they are claiming that ticket can be cancelled only 3 hours before to bus starting time which is 8:15PM.
This is cheating the passengers. What passengers usually think when you say 3 hours before cancellation allowed? I thought it is departure time. Im unnecessarily loosing 750 Rs. When I tried to lodge complaint on http://abhibus.com/contact, 'Send' button was not working. If it not working, how people can send their complaints to abhibus?
Bus Operator is : Sai Anjana Travels
While all other bus operators allows passengers to cancel tickets before one hour of journey, Sai Anjana Travels allowing passengers to cancel tickets only before 3 hours. Since 5th April was friday, there was lot of rush for the bus tickets. Im sure they sold that ticket to others.
Abhi Bus Head Office
AbhiBus Services India Pvt. Ltd.
Floor 1, Lakshmi Towers,
Punjagutta, Nagarjuna Hills,
Hyderabad, India – 500082
Ph: +[protected]
Fax: +[protected]
Sai Anjana Travels : Hyderabad(Head Office):
Padmaja Complex,
Shop No.2,Opp, MIG Bus Stop, JNTU Road, KPHB Colony,
Could you please help to save common people from this kind of cheating?
Thanks & Regards,
Chandra Sekhar | [protected] | [protected]@gmail.com