Hello
I searched for Hyderabad to Anaparthi and able to see three travels (Sri Bhargavi Travels, Om Sairam Travels and Megana Travels) on booking page with different fares (520, 750, 560). I booked tickets by chossing Om Sairam travels which is high cost 750 since i thought bus will be very good condition rather than other travels (Sri bhargavi and megana).
I wondered that i got a confirmed message from Abhibus as my Bus is Sri bhargavi Travels however there is no Om Sairam Travels bus operating on that route. The actual cost of sri bhargavi is 520 but Abhibus and Om Sairam travels agents cheating customers by charging Rs 230 extra without operating bus.
Displaying fake name without bus operating on that route and charging customers without noticing the actual operator's name while booking online.
I tried several times to reach customer service but no phone got answered after continues voice message being played.
If they do not show fake name (Om Sairam travels), i would have booked Sri Bhargavi travels (Rs 520) and did not loss Rs 460 on two tickets.
TID: TS-ABB9875074THT
DOJ: 18-08-14
Can they refund my loss? Shall i log a complaint to cyber crime department as well?
I have attached the similar booking search for 20th Aug where Om Sairam travels is fake name and if you book ticket on that you will receive ticket for Bhargavi travels.
Thanks
Padmakumar
