Hi,
Thanks for your replay, As I told, I have contacted @ [protected] at 7:30 PM as it contained in SMS of ticket details. He told that bus has been cancelled and they doesn't informed me about the service cancellation. And I got call @9:10 PM asked to catch the bus and left that place. I again called them, they said that bus has already left you can ask for money refund. I didn't get any prior infomation at least before 30 mins.
I have all the call history data in my mobile for proof of communication and time of communication. So I want money to be refunded…
Thanks,
Sidda
On Tue, Aug 5, 2014 at 11:33 AM, <[protected]@abhibus.com> wrote:
Dear Sir
Greetings from ABHIBUS!!!
In response to the below mail, for the ticket ABRS3014717 we have checked with the operator VRCR Travels and got information that they have not provided any details about service cancellation to the customers, more over they have called the passenger from boarding point and waited for him for 30mins hence refund cannot be processed for the same.
For further details please cntact on [protected]
Should you require further assistance please contact us.
NOTE : DO NOT EDIT THE SUBJECT FOR TRACKING PURPOSE.
Thanks and Regards
ABHIBUS
Customer Support team
[protected]
>From: Sidda Reddy <[protected]@abhibus.com>
>Subject: Complaints[protected]:23:32
>To: [protected]@abhibus.com
>Date: 8/2/2014 10:45:58 PM
>
>Subject : Complaints[protected]:23:32Name : Sidda ReddyEmail : [protected]@gmail.comMobile No : 9908****97Comment : This is regarding complaint against VRCR bus service, I called to [protected] no regarding bus status and they told me that, bus has been cancelled today. But at the time of departure time 9.10 PM, I got a call from [protected] and asked us to catch the bus. They did not informed about the bus status until departure time . We need that money to be refunded. I already logged the complaint.
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