REFUND NOT RECIEVED !!!!!!
I cancelled the ticket of Neeta Tours and Travels by calling on[protected] which was booked online on www.neetabus.in
After cancellation I was assured for the refund within 7 days. When I did not got the refund after 10 days I called then and asked about the status. I was surprised to know that “there is some Technical Problem and therefore it will take next 2 days” again after 3 days I called them to know about the refund and I was told that the concern person is not available and will call u back.
As expected I did not received any call!!! I called back next day and the same thing was told to me. I insisted them that it has been a long time and it’s a matter of small amount 1260/- .
I cant keep on calling repeatedly for the same. I understand that there might be some temporary technical problem but you people do not care to call back, do not reply on email, technical person is never available.
This kind of attitude is not expected from Neeta and abhibus.com (support company for Neeta’s online transactions). If the intension is not to refund the amount then it should be communicated properly so that we customers who trusted on you stop putting efforts and energy in the matter.
Details are as under :-
Ticket No. – NTT1366602
Journey Date – 25th May 2011
Booking Date – 19th April 2011
Cancellation Date – 3rd May 2011
Amount – 1400/-
My Contact Number is – [protected]
