[Resolved] Abhibus Services India — refund for bus type change midway during journey

phone
+91 40 3366 7799 [Head Office]
website
www.abhibus.com
location
1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India – 500081

I booled a bus with ticket number: as[protected] through abhibus.
I was asked to disembark from a sleeper bus and made to travel in an eicher minivan halfway through the journey for no reason. I have escalated this issue to their customer care executives and they have refunded ₹300 out of ₹2350 ticket. I could have travelled in a normal government bus for ₹300, and they have given petty money refund for the inconvenience caused to me citing that the bus operator is agreeing for only that much amount. I have raised this issue to 3 levels of their customer service representatives and no hope. Such a horrible experience.

Leave a Reply

Your email address will not be published. Required fields are marked *