Abof.com / Aditya Birla Online Fashion — Refund not given despite being told that it has been sent

phone
+91 80 6688 6688
website
www.abof.com
location
Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I ahs placed an order for shoes on abof.com. when the shoes were delivered, they turned out hing like the pics shown so i sent it back.
1. The process is extremely cumbersome, as if they want to discourage you from returning the below par goods
2. The customer care does not even have a 1-800 number and the lethargy and lack of interest amongst their people is palpable
3. I was told that the payment has been made. A month later, after my calling, i was informed that the payment is stuck.
4. 1 month later it is still unpaid

order id AB423385
Return id RP[protected]

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