I purchased a T-Shirt from Adidas Stores located in Great India Palace In Noida on 14.01.10.After a single usege i observed piling on the wrist area(Pictures Attached) & reported to the retailer & they provided me a receipt saying that we will send the object to the company regarding this problem on 18.01.2010.
when i revisited the stores they denied to change the object saying that they don't consider Piling as a defect. First they tought me how to use a branded clothing & then they told me a strange thing that the woolen used was not of good quality & piling is the property of this material so they don't think that is was a defect. They wrote the same thing on the complaint receipt also that the object they are selling a product of low quality.
Sales persons told me that i have to go to GERMANY to take a exchange.
