Sir,
I had purchased a sports shoes(stock No:[protected], EUSTACE M/336445/11) for Rs. 2799 /- from ADIDAS EXCLUSIVE STORE, Sidhee Shoe Planet, 32/2345, Shop No 1&2, DD Junction, MG road, Cochin on 09/10/2009. Two Weeks before I Had noticed that the sole of the shoes has come off in some places. I had taken the shoes to the above show room where I had purchased on 12/12/2009 and the store manager Mr. Vikram told me to come on 15/12/2009 as his boss is visiting the store on that date. I had gone with the shoes on 15/12/2009 and Mr.Vikram told me to “stick my shoes with a five rupees quick fix and I can continue using the shoes”. I never expected such an answer from adidas show room manager. I have kept the shoes in the show room itself after his response.
As a very reputed brand like ADIDAS such people Like Mr.Vikram will no doubt will spoil the name and confidence of the brand. Please do the needful to replace the shoes ASAP.
+91 12 4456 9100
www.adidas.co.in
Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001