Air Asia — Air Asia redeemed credit amount on its own without informing or asking me, that too before the promised time period

Air Asia Phone
+91 80 3300 8000
Air Asia Website
www.airasia.com
Air Asia Address
#91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India – 560025

Due to covid19, air Asia flight was cancelled from their side and I was promised credit amount which was valid till 6th June 2022. They promised the credit on 5th June 2020. My booking was for 3rd june2020. Thereby no ways it’s possible that the credit period is over. How come the amount of rs.8922 has been redeemed by Air Asia without any prior intimation? I want refund in any possible way. Either complete credit amount or refund.

Air Asia redeemed credit amount on its own without informing or asking me, that too before the promised time period
Air Asia redeemed credit amount on its own without informing or asking me, that too before the promised time period
Air Asia redeemed credit amount on its own without informing or asking me, that too before the promised time period

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