AirAsia.com — Airasia staff give me very bad face, rude, impolite

phone
+91 80 3300 8000
website
www.airasia.com
location
#91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India – 560025

Arrival:
(Time:5.00am Date:31July2010 Place:Thailand International Flight)
When i arrival to thailand, i & my girl friend luggage lost at airport,
Then go to bangkok to purchase clothes, shirts & commodity and etc. Waste lot of money.
Lucky airasia staff find my both luggage at night & return me. But it too late. I already buy all thing.

Departure:
(Time:9.20am Date:10Aug2010 Place:Thailand International Flight)
When i check out, the airasia check out counter pound weight of luggage . After that go to baggage fee counter E24 to payment fees . Then i need more details luggage fees. I think it will be wrong luggage fee. I tell her to check the weight of bag again. Then she say that her dont know the weight.She unhappy, give me very bad face & rude. "How i know the weight luggage". She ready tell me go to previous counter E02 again. I show the boarding pass again & circle total bags weight to her.
This things show her very unprofessional & rude staff.

Actually i happy with my journey in Thailand, but unhappy i back to my country when i thinking this happen.

Other URL:
http://www.complaintsboard.com/complaints/airasia-staff-give-me-very-bad-face-ru…

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