I am BHANU.
I purchased 3 tickets from HYD to IAD on Aug-2-2021 from Airline website, Payment went through and I got successful payment message but I didn’t get confirmation on AirIndia website after redirecting me back to AirIndia site from payment site. I haven’t received email too.. Please help. I am stuck, I really to book the tickets ASAP. Money deducted from my account : 1lac, 37thousand. Customer care says ticket got auto-cancelled because of some website issue. They asked me email customercare and ecommerce team.
I called and emailed Customer care many times, no response yet. PLease help.