I was booked an Air India ticket for the journey from Ranchi to Vadodara for the date 29.05.2021 of booking reference ZBV50 but Air India flight was not operated on 29.05.2021 on the above route and this was confirmed by Air India Ranchi airport on 22.05.2021 and due to this I select for ticket cancellation after asking by Air India and ticket cancelled on 22.05.2021 but refund amount has not been credited to my account till now after passing 48 days. In between i mailed 2 times and called to customer care 4 times but result is still zero.
My e ticket details are :-
1. Air India 13- digit E-Ticket number[protected],[protected],[protected]
2. Name of passenger – Dharmveer Kumar, Megha Rani, Mayank Kumar
3. Date of Travel – 29.05.2021
4. Origin and destination – Ranchi to Vadodara