Sir,
I have the honour to inform you that i have booked tickets inadvertently twice in same flight, same passengers (My wife & daughter) and same date. It may more specifically state that
1) booking has done for 04/06/2019 & 10/06/2019 through easy my trip vide booking id no. Emt 57034872 with pnr nos. Hodlr, hodlc, hodlr, hodlc in f/o smt rumi (Datta) sarkar & minisha sarkar fo to and fro journey between kolkata & guwahati.
2) inadvertently done another booking for 04/06/19 & 10/06/19 through air india web site vide web reference: ai be 47411236/ pnr – jsrf5 in f/o smt rumi (Datta) sarkar & minisha sarkar for to & fro journey between kolkata.
In both cases, flights, passengers, date & timing of flights are same but only difference is booking agency. One has done from official web site of air india and other has done from easy my trip.
Both tickets booked from different agencies are attached herewith for ready reference.
In view of the above, you are requested to take necessary action towards cancellation of one booking for two passengers for the dates 04/06/19 & 10/06/19 (Ie direct booking from air india site) & retain the other one and refund the full value of two tickets for to & fro journey between kolkata & guwahati.
Thanking you,
With regards
Sanat sarkar ([protected]/[protected]
7 (Seven) mails have already been made but no reply is yet to be received.
Please help..
What should i do?