Air India — Refund not received

Air India Phone
+91 11 2462 4075 [Helpdesk]
+91 22 2581 8515
+44 207 760 3290 [UK]
Air India Website
Air India Address
Marine Drive, Nariman Point, Mumbai, Maharashtra, India – 400021

I have got my Air India Flight cancelled by calling customer care, as per customer care full refund will be given, customer care told that they have cancelled the ticket and I need to send mail on [protected], I have sent mail on 21-April-21 and after send two remider but no response and no refund.

PNR H48R4, flight date 23-Apr-21
PNR YTDR5, flight date 23-Apr-21

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