Air India — regarding flight been too late and bad service

phone
+91 11 2462 4075 [Helpdesk]
+91 22 2581 8515
+91 44 6692 1455
website
www.airindia.com
location
Marine Drive, Nariman Point, Mumbai, Maharashtra, India – 400021

HI,
In regards to our recent traveling in Air India flight on 30/05/19, traveling booked for AI 130 London through Mumbai and connection flight AI054 Mumbai to Kochi, our first flight was delayed and only started at 21.30 hrs from London and the connection flight missed, next flight we got was AI681, we suppose to reach Kochi at 07.40 in the morning but our flight only reached at 21.20 hrs.

Please see the attached evidence of our journey plan.

Also we lost lots of pound because of flight delay – we booked taxi from 35 church field avenue CB223LA to Cambridge at 06.40 and then from Cambridge to London Heathrew Stage Coach bus at 7.10 to catch air india flight at 1315 hrs, we re booked again these taxi and another later service bus. Our flight delayed more than 8 hours and we reached only at Kochi after 24 hrs, Also we didn't had no lunch provided on while 8 hrs waiting at Mumbai, Me and My daughter was highly exhausted, shocked from our this journey and too very long to get settled.

I am seeking legal advice to claim these for compensation unless you provide these direct.

Please consider this is my formal complaint and let me know if you need further information.

Please let me know the outcome of our compliant.

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