Air India — Reschedule of My Flight Tickets
Aug 8, 2021
I Had booked a flight for 1st september, 2021. I want to reschedule my Flight on 29th septemner, 2021. I am Contacted the customer service on 7th August, 2021 and resedhuled my tickets and paid the difference amount which is also confirmed by the customer support but till now not issued my tickets and now every time I call customer support they said have to transfer the call to ticketing depatment and not able to connect ticket department no one is able to connect me to some one who can issue my reschedule tickets??? Seriously ?? Every time i am in hold for more than 45 minutes to 1 hour and then the call is getting disconnected automatically. Seriously is this the way how air india treats their customer. I need a reply ASAP on this .
My PNR # YTQW8, YPHN9