Dear Sir / Madam,
The issue that I have experienced was: I booked a flight for 6th August 2021 around a month before through Cleartrip.My trip id is [protected] and PNR is YDDFQ. On 1st August I received a mail that my flight has been rescheduled by the airlines. I originally booked flight for 13:45 but the rescheduled timing was 10:35. I m travelling from Moscow to new Delhi n my flight will land at 9:15. For me it becomes practically impossible to board the next flight from Delhi at 10:35…I asked Cleartrip by calling at support center to accommodate me in alternate flight on same day since 1st August bt they say they would talk to the airlines n contact us bt upto 4th August 2021 there is no outcome…I asked them to accommodate me in alternate flight of same day or issue me full refund but they haven’t done anything..
I look forward to your prompt response on this matter.
Yours faithfully,
Purva Prakash
([protected]@gmail.com)
