022 22796330
www.airindiaexpress.in
Air – India Building, Nariman Point, Mumbai, Maharashtra, India – 400 021
I was travelling back from sydney to new delhi on 3rd november 2019. I was travelling with 2yr old twins and senior citizen parents. After a nearly 13hr journey with highly disturbed and irritated twin i was given back by stroller with broken wheels. Imagine my plight that with 6 luggage bags and a set of senior citizen parents who could barely walk i had to manage my twins just because the airline broke my stroller… I demand an instant reimbursement for the same as i am a frequent traveller and it’s an expensive necessity item which they broke.
My flight no was ai301 (Sydney to delhi)
Date of journey 3rd november 2019
Seat no’s 33h, 33g, 33j, 34g&33j