Saji george vellavoor
[protected]@gmail.com
+[protected]
I had (On 09-dec-2019) booked online an air india express flight ticket from
Thiruvananthapuram to doha, qatar (Ix-373) dated 17-jan-2020, ticket charge was indian rupees 13673/- (Confirmation number zywjra)
Same day morning i reached airport counter for boarding, then air-india
Ground staff told me the system showing the ticket has been canceled and
Refunded to my bank account, and forced me to take another flight ticket to
Travel an amount of indian rupees 18395/- (Confirmation number xjorae)
I repeatedly told them i never got any ticket cancellation mail from
Air-india or refund details from the bank
Now i came back to qatar and checked with the bank and bank confirmed there is no refund amount from the air-india.
Hereby i am attaching both tickets and you can check the cctv at the desk too.
Until today (21-jan-2020) i didn't receive any refund amount to my bank account.
Hope a favourable action
Best regards,
Saji george vellavoor