Ref data card no. [protected]
Dear sir
Airtel 4g data card from long time.
After purchage, 1st six month service was good.
Thereafter speed problem started. I sent complain also but not resolved. One gentleman called and said that "signal strength is good". Where signal strength was good i don't know. However i was using dongle and paying huge amount as per market rate with poor service quality.
From october 2019 service completely stopped. (Till this time payment was regular.) i have sent mail to disconnect the service. It was not happened. Data base can be checked. From this month on-wards i stopped payment. How to pay without 0 service? Is it justified?
Daily someone call in working hour and irritate.
Several times i have replied to resolve the dispute and disconnect. One gentleman sail that pay for one month only, immediately next day some one said to pay rs. 1000+. Again some gentleman said that he will come back soon with better plan, so far he did not come.
Kindly initiate to resolve this issue with proper justification. Technically airtel supposed to pay me as a penalty for charging more money for worst quality service from months.
Thanking you
Regards
My mail is [protected]@rediffmail.com