+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
www.airtel.in
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078
I have done mnp from jio to airtel 4months ago..
5days back i have lost my network coverage (Showing no service)
I went to customer care and swapped my sim…
If i call customer care they are suggesting to go to airtel store and if i go to airtel store they are simply generating a request a new sim and saying that it will be activated within 6hours…
It was failing..
When i check my sim card status through sms it was showing sim_swap_provision_failed…
Reason for failure : new imsi series mapping does not exists
From 5days i swapped 4sims and till now didn't solve the issue…
Mobile number [protected]