Ajio — Missing item/refund promise/inappropriate behaviour with customer

AJIO Website
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

The item was missing and partial item was delivered, compliant was raised on 22nd june, resolution was promised by 25th june

Today is 29th and no one from ajio customer service reverted with resolution

When called back, the agent named Ashish disconnected the call abruptly and did not transfer the call to supervisor, as promised

The call gets connected after 20 mins of minimum wait time and now the supervisor named Sabiya promised resolution in 24 hours along with a manager call back in 1 hr

These people have tortured me, kept my money with them and behaved inappropriately when contacted them

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