I am not sure if writing an email here will help. Booked a property in galleria residences in 2017. Sales team assured delivery is dec 2018 (I have emails stating october 2018) and also gave a pre_emi offer validating interest waiver till dec 2018. At time of signing agreement, after making booking amount of 10 lakhs, they claim it is interest subvention and not waiver and till date i. E. May 2020 they have not delivered property. They have collected money upfront 90% a year and a half back and the customer support always give false promises, they dont confirm anything on email.
Facebook customer support, no use
Writing to bangalore & chennai team – no support except for false promises again and again
Writing to board of directors – not accessible
Writing to their investors – no support
Large companies like this have shameful support systems and no transparency of line of operations.
I am reachable at [protected]. My guess is that this complaint will be closed saying i am not accessible by phone.