Amazon — about refund issue

phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
website
www.amazon.in
location
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Hlo. It's me vinitha. I had ordered one pallozo set from amazon on jan 10 2020. I had canceled my amazon order for some personal issue. As i had already payed the amount. It was not refunded to my account till nw. The company saying tat thy had initiated the payment on jan 13th 2020 wit refund reference of 4torfrna0000k4q425yl. The amount was paid from the rupay ending wit 0243. Pls help fr my refund. The amount was not yet credited to my account till nw. So please help me to get my money

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