Amazon India — Boat airdopes return but amount not credited in my sbi account

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
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Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I had returned a product to amazon, and i got a message from amazon that i will get my amount from 28/6/21 to 2/7/ also give me a transaction refund reference number. But ultimately i didn’t not get money till now.this is message from amazon
Your refund for the order[protected] of Rs.1799.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

The Refund Reference Number for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Sbi bank says that it is not our fault, this is issue of amazon.

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