To,
The chief branch manager
State bank of india
Main branch
Subject: charge dispute "refund never processed"
Dear sir
A refund of 1541 rupees was successfully processed on 8 jan 2020 to my account. This amount should have been credited to my sbi credit card by now but i have not received the refund till now.
I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken
I have confirmed with amazon and they have successfully processed the refund
Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.