Amazon India — Not allowing to close down my seller account in Amazon

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

My seller account named SKR Retail having Merchant Token: A1C34D08AP5L02 in Amazon India platform was suspended by them saying about infringement complaint. I had already contacted the brand owner who initiated the infringement complaint and the owner understood that there was no infringement done from my end and hence he was ready to withdraw his infringement complaint against my seller account filed to Amazon. However, even after the brand owner withdrawing the complaint against my seller account, Amazon Seller Support is not ready to reactivate my account. I’ve submitted multiple appeals to the support team which indicates my genuineness and the withdrawal of complaint by the owner but still they’re not ready to activate my account nor they’re responding to my appeals now. This also leads to a state that I can’t even delete my Seller account anymore as there’s no option to delete it. Hence, I want to delete my Seller Account ASAP and I hope Amazon team will help out in this.

Was this information helpful?
No (0)
Yes (0)

Leave a Reply

Your email address will not be published. Required fields are marked *