Amazon India — refunding issue from ordering an earphone

phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
website
www.amazon.in
location
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I bought an earphone from amazon on 14/1/2020.product was returned and amazon mailed me the money was refunded on 19/1/2020..still after 7 days the money has not reflected on my account ..while contacting banking customer care they told amazon has not credited the money..amazon also provide me with a reference number#74332740019001875932354.

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