I have purchased vu tv 43inch on 25.01.20.
Which delivered fine and for appointment of tv installation gone very horrible.
Actually the appointment for installation was 3.00pm to 7.00pm. Once message recd on 30.01.20. I called technecian by 3.10pm and he told that he will be late by 4.00pm due to some issue. I said ok no problem with delay, kindly inform while start.
Next i called him by 4.10pm he said he stucks in previous site and promissed me to met my installation commitment by 6.00pm. Again i called him by 6.10pm he told that due to power failure in previous site, he will be late some time. I agreed with that and i request him to complete the installation by today itself.
Finally he arrived by 8.40pm in urgency and compelling me to sign the installation process as completed after unpack the tv. I refused to sign before installation. And said him if any technical problem happens after sign that i could not claim the service from amazon and seller.
He replied that if time exceed 8.30pm my salary will be debited re.1/- per minute. And i said that is your problem, proceed to install now after that i will sign. Suddenly he started pack his tools and said he will not bear loss for the work, and went off from my place.
Actually i concern his request. And if any technical problem or breakage happens while install who will be t responsible?? How can i claim??
Dear vu and amazon, kindly take of this. My total family disappointed due to his poor attitude and today is my wife's birthday. We planned to gift her request as tv and any solution will not substitute for this issue.
Personally i request to dont buy vu tv. Quality and features are not as expected.