It is the worst courier i have come across.I have delhivery franchise office at my residential address. i ordered a 3usd cable product from alibaba and paid 11usd for shipping charges.The address i gave there is another centre 40km from my place which is run by company.I am franchise partner of that company.They have hold my shipment and rejecting kyc for address mismatch.I gave them my aadhar, service aggrement with company, GST certificate, Authorisation letter, Undertaking by myself as well .everythingg.But still they are not sure i am the correct person.I can not describe how ### company it is.holding all shipments in the name of address mismatch.Our company delhivery still far better than this.
Latest Update : Dear CUSTOMER,
The documents required for address amendment â¦
1. Request letter from shipper stating the reason of change in address in the invoice under shipper letter head.
2. Request letter from consignee stating the reason of change in address in the invoice.
3. NOC from consignee.
4. KYC documents of consignee.
5. Revised invoice with Shipper signed and stamp.
Please be informed that all the above letters should be addressed to:
Deputy Commissioner of Customs
Please note that fee amount of INR 1000/- will be applicable on amendments on the Customs manifest, also Customs may charge fine and penalties.
These guys are literally thiefs.I will do CONSUMER COMPLAINT in the name of this company.
just see what documents i shared for a 3usd productas an individual.
3.company service agreement with delhivery centre
4.a single page stating letter of appointment as vendor
5.Undertaking letter signed by me to clear on behalf of me