ABT Parcel Service Customer Care

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

We booked two packages from madhavaram chennai to patel road coimbatore. Booking date 4.04.2016 till i didn't receive my consignment i have asked to deliver separate vehicle and i ready to pay for it but no response. (Packages will reached at arrasur)in coimbatore head office they gave mr annamalai mob number i called him at 12.00pm he said give me 30 mins i call u and confirm the delivery time after that i called he didn't attend my call after 1.30 pm he's number was switched off then i called head office they give mr thastageer mob number i called frequently 5 more times he's also attend my call .Our workers 7 mem came from chennai they are simply sitting for two days.I don't know what to do when i get my materials. ???

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

Dear Sirs,

Nowadays ABT is giving the consignee copies of way bills in a small slip and that too in thermal paper.
We are unable to file or maintain your documents. Further since it is in thermal paper, the
prints in the consignee copy are getting faded after some time. Hence we request you to kindly
do the needful and arrange to issue GC like other transport people or better than other
transporters.

Regards,
THE INDIAN CARD CLOTHING CO.LTD.,
"ALAGAMMA GARDEN"
19, SENGOL NAGAR,
VILANGUDI, MADURAI – 625 018.
PHONE :[protected] / 2668330
Email: [protected]@cardindia.com

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

I have requested Literature for free distribution from IBL Chennai by online. One Lady staff from parcel office informed to me by Landline on 21 st saying that, we are from ABT, you have parcel. and cut the phone. They did not inform office address or any details. I got the ABT parcel office phone number from Internet and contacted. From 5 Road ABT Parcel office in charge Person said, Here we have 5 office, without your consign number we can't find. so i was waiting for their phone call, but no information. at last on[protected] Ganesan phoned, you come and collect your parcel its laying here for long time .so I asked all details and went to the office for collecting the literature . when i saw it was booked on[protected] from Chennai ABT parcel office. it was reached at Salem on[protected] . After i have signed and about to take literature, they asked to pay Rs.400/ . I asked that this was already paid.what reason i need to pay? Kavitha the lady staff who said this was for rental charge. I said it was your mistake, you did not inform me office address or any details.but she talked roughly and said if you won't pay money i will send back the materials.Then i said I will talk to Ganesan who is in-charge for that office. I called him 4 times but he did not pick up the mobile.
Then I compliant to their Head office in Coimbatore, and explained everything they also talked to Salem staffs.They told me that It was their mistake at least you pay some amount and take the materials.
when i went to that parcel office in the evening, Ganesan talked very roughly and shouted. asked to pay Rs.250/for rental charge If you not pay i will send back that material. because ABT office not paying rent or even phone charge. That's what we are collecting from people.After long argument i paid Rs.200/ and i collected my materials.
It was very bad, staff's are very rough no respect for the customer. They don;t have any manners or common sense. Ganesan No:[protected]. dear people Don't book any parcel on ABT. money minded people, not bothering about people.

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

LR No: 798492
27 kg of Paddy from Harur (Dharmapuri) to Mayavaram (mayiladuthurai). Which was sent on 14th August 2014. Still now we haven't received. ABT parcel website Track ID is not working. Careless worker of ABT Parcel. We have been following this case From Monday (18.08.2014). No proper response from Salem, Tricy and Mayiladuthurai. Worst Service.
Harur Agent:[protected]
Rajenderan (Manager Salem) :[protected]
Trichy S.O. Pandian :[protected]
Mayiladuthurai Anbarasan :[protected]

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

Date of incident is 31/05/2016,
Client no 401099/2715
We had send parcel of scooty (Pleasure) on 27/05/2016 i. E friday from porbandar to ahmedabad. On next day we reached kalupur station, ahmd parcel office at 12 pm to pick up the parcel. But it was not reached there still. Then madam replied that it reached at bombay by mistake and she told that you will get it after 2-3 days. We call at porbandar parcel office to mr. Nasim (Ph.[protected]). He told that "go to parcel office, ahmd only after i call u".
Then he called us on 30/05/2016 i. E monday at 5 pm and told that go tomorrow to take the parcel. Then we reached there today i. E 31/05/2016 at 11 pm. They took charges of rs 459 from us for late receiving and she behaved unethically with us. Please take necessary actions against this lady and do needful and give us refund if possible.

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

We sent material From Madhavaram(chennai) to Sivakasi on 08.09.2014, the Way bill no.328201.The customer didn.t receive material till 11.09.2014 6.30pm.The sivakasi agent told the material will reach Tomorow (12.09.2014) The freight Rs.8.00 / per kgs.Chennai to sivakasi delvery 4 days, this is very very worst service and Freight very very High.Our customer not satisfied, Kindly take immediate action and better service.

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

A parcel had been booked by m/s. sanke pumps, at abt, avadi branch vide way bno. 348376 dt.[protected] from avadi to rasipuram. actually the consignment to be booked up to salem – shevapet. but the staff wrongly booked to rasipuram as per our invoice address.
We also asked the staff to make a note in such a way the material to be deliverd at salem. on enquiy with the staff at avadi, we came to know that the material will be available for us at salem on[protected].
When enquired today at salem, we came to know that the material still lying at avadi branch, and when enquired with them they are telling vehicle not received from guindy, today we will dispatch and can receive at[protected].

For getting immediate delivery of material we choose abt, but we feel sorry to say that our choice was wrong after seeing this incident. (nearly 5 days) to get material from chennai to salem.
In 5 days time we are getting material from gujarat itself which is very far than chennai.

Kindly arrange to get us the material immediately. as we are loosing our production due to non receiving of the machinery spares.

Tks & rgds

S. saravanakumar

Santosh limited

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

Our consignment booked vide LR No:403118 dt 25-8-14 to Sholinghur is received in damaged condition at the destination.The goods are booked at your Padi Branch.Sholinghur is only 3 Hrs away from Chennai, and the material is damaged beyond use.The item is Steel Cast Plate in plain flat form.If such hard material is damaged in such short distance, wonder what can be the state of goods booked for longer destination.
It is clear case of mishandling of the material.
Pl check at your end and make good the damage.
Metrich Engg Enterprises,
Padi,
Chennai-600 050

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

Transported this two wheeler from madurai to hosur. While unloading found the petrol tube was disconnected and left as it is. Then when i tried to fill petrol at filling station found petrol was totally flashing out. Checked with bajaj service centre and found tube disconnected and minimum level petrol was stolen. Someone stole petrol and left the tube disconnected.

+91 42 2433 3666

www.abtparcelservice.com

180, Race Course Road, Coimbatore, Tamil Nadu, India – 641018

I parcel my bike from kochi to bangalore on 5th october and they promise the delivery within five days. I was calling the whitefield office to inquire about the arrival of my bike and they were trying to avoid my call by saying some "pooja" going on at the office. Finally, after some rough conversations the office man says the bike is arrived. When i pick it today (11/10/16) at 2. Pm i found they handled my bike so carelessly and badly damaged. The front brake liver was broken, silencer pipe was bend, two indicators were damaged. The man at office was refused to give me the complaint book saying that the damage claim will take five days to rectify and he will not give the delivery. However i receive my bike and repair it on my side and i am going to put this review in every site possible.