Adidas Customer Care

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

This is regarding the running tights we had bought on 22.07.2019 under an offer from the adidas store in viviana mall, thane.

The original price was above 3500 but we got it at 2200 since it was offer season.

This product was defective and got torn in many places in the first 3 months itself. We went to the store on 05.10.2019 and registered a complaint. After repeated follow ups and 13 days later, we were informed that we can buy a product of similar value from the store (2200 not the original price).

It's not offer season, so they want me to buy a product and they will give me a 2200 discount – why should i pay the rest out of my pocket??

Is is my fault that the company sells defective products in the name of offers??

I want either the full money back or the same product replaced without a single penny from my pocket.

This needs to be sorted urgently!

Customer : nirbhay bade
Contact : [protected]
Store location : viviana mall, thane, maharashtra, india

This would help you trace the order in the system

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I went to zirakpur, at cosmo, adidas factory outlet.. I bought adidas aerobounce 2m shoes… It's quality was good but they charged me a higher price..
I seen the same shoes on official site of adidas and the price was rs800 less…
They charged me rs5600 but on official site the price was rs4799… Therefore i request you to take strict action against them and if possible please provide refund… Please reply and solve my problem as soon as possible..
Thanking you

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I purchased a lower from adidas and in less than 2 months, threads starting to pull out of the lower and logo started coming off. After making a complaint to adidas, i got another lower which was more expensive. It's less than a week and stitching ripped apart. Now that i'm travelling internationally, i can't return the product.

After making the complaint to customer care, they were like "we have noted your feedback, regret for the inconvenience caused to you and looking forward to serve you better in future. How could they expect me to waste my money on defective products in the name of brand.

This is happening second time. First it was with continental shoes 2 years back, paid almost inr 15000 for a pair. The lather patch on both shoes ripped and shoes were useless in less than 2 months. Then too i was travelling, so didn't raised the complaint. I thought of as a one time incident and convinced myself this won't happen again.

Now it is very frustrating, two defected products in a row in less than 3 months.

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

A very warm good evening to you sir/madam.
I have gone through a online app name called udaan and have came across that they are selling fake adidas shoes and i have seen that one of the supplier named exotic enterprises from agra, uttar pradesh owned by aditya chhabra. They are manufacturing and supplying these shoes all over our country. These shoes contain the brand name as well as they are selling it online freely.

It will be my humble request to take actions against them.

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

This is regarding the purchase of adidas lite racer (Running shoes for men) through flipkart on 25th october 2018. I am a regular user of adidas for more than 10 years.
But i am very disappointed with the quality of the shoe that i recently bought which has not lasted even 6 months. The mesh part on the front side has torn off from the sole, in fact it started coming out from the 3rd month after purchase and the problem is on both the left and the right shoe. The sole is intact.
The cost of the shoe is rs.5999/- which i got at a special offer rate.
I am really surprised and disappointed at the poor quality which i have never experienced in any adidas product that i have bought so far which is unexpected from a reputed brand like adidas.
Its my request as a loyal adidas user to provide with me with a replacement and instill the faith in your products and services.
(Please note : for your information i had bought – adidas adi rio attack 2m flip flop and prior to that on jan 25th 2018 i bought adidas cosmic m running shoes for rs.4176)
Expecting that you would do the needful in providing me a replacement.
Thanks and regards,
Alan joseph
Refer invoice no # faaabw[protected] dated 28/10/2018 – flipkart online purchase
Order id – od[protected] dated 25/10/2018

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

Dear adidas team.

I have a order in flipkart online shopping (Adidas socks) but received a fake socks with adidas logo it's a copy saller name priya sports adidas neo socks. It's saller sale fake item from online so pls take an action on this because it's not good for adidas reputation. So pls do this as soon as possible. Pls find the attach file

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

Made two paid online purchases on 26/08/2019. Was eagerly awaiting delivery by 02/09/2019. But delivery partner ekart was in a mood to deliver the consignment. Same was notified to adidas via e-mail ([protected]@adidas.com) and on call. The tele persons gave false assurances of delivery. First, wishing 48h (On 05/09) and within 24h (On 09/09). The orders were marked rto by ekart on 11/09/2019 after shuffling them among various sorting facilities in the region. Upon contacting adidas, the tele person casually asks to wait for 7-10 days for the order to arrive at origin and a further few days for a refund to be processed. This is completely appropriate. Adidas has made a joke out of customer grievance. We don't expect such service from a so called "reputed company".

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I purchased adidas lower from brand factory and its logo is coming out.. Product is looking like a copy. Ensure that if product is genuine or copy. I’ve purchased many products of adidas but this is the first time i am going through this kind of problem.. People around saying that this is a copy product and they will further never purchase adidas product

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

The Adidas company has announced we are celebrating 95th anniversary so we offering 3000 pairs of free shoes you just share the link and get it
We have shared more than lots of people but it was fake only they use as its company advertising why I want to say we are not fool
This is the link fake link
https://adidas.corn-dinero.cash/en/#

+91 12 4456 9100

www.adidas.co.in

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India – 122001

I ordered a uk 8, fr 42, jp 265 shoe online, as i already have a uk 8, fr 42, jp 265 of adidas. When i received the shoe, it was much bigger than the uk 8 i already possess – on closer look, the only dimension that is not matching is us size – it is us 9.5 in the new shoe as opposed to 8.5 in my earlier shoe, for some inexplicable reason the company has decided to change us 8.5 to 9.5 while keeping all other country sizes the same. Why would 3 country sizes be the same and 1 different? Is that even logically possible that 3 other country sizes are now measuring differently because the company has decided what was us 8.5 earlier, is now 9.5? In opening the package, i accidentally cut the carton and now the company is not taking the shoe back. For a cardboard box, they are not taking a rs 7000/- shoe back, that is a wrong size due to company metric fault. How can uk 8 change in different shoe sizes? Their customer service helpline was totally unhelpful and kept saying "it is company policy". Is there no value for customer relationships for some company created policies? Are policies created for customers or against them? I don't know what to do with this giant-sized shoe that the company is refusing to take back.