Advaith Motors Customer Care

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

I had left my vehicle for service in hyundai advaith vasanth nagar. The representative who came to pick my car. I had told him all the things needed to change. But there was no action taken on my request. Just for a oil change n small minor work they have charged me 12k.

I had requested to repair the petrol nob..which was not done

I had request to change the dicky lock which was not done

I had requested to put the alloy wheel logo cab..they said not available

And basic small srew has come out..which that also they have not fixed..

Then why was i been charged 12k..????

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Totally disappointed with the manager's response after complaining abt a staff for the wrong commitments. This as always been from day 1 of booking till date even with service. I was promised a referral coupon after referring a friend to buy a car from this showroom. Later when asked for this, they came up with many excuses. Which got sorted after getting this escalated for 2days in a row. Never i would recommend this advaith hyundai to any of my friends or families going forward..

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Hello sir/madam,
I purchased hyundai i10 car in from adviath hyundai residency road showroom recently just before purchase sales representative promised lot of additional accessories will be given but while taking delivery of car neither roopa is available nor any of their team members gave additional accessories.
Till now they have not given any accessories from advaiath show room.
They are giving only false promise to customer & cheating..

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Dear sir,

I have given my car (Elite i20 asta optional) with registration number ka51mh1096 to belandur branch on 29/12/2017 for body work. Got the work completed on 05/01/2018 and was happy with the work. Vinayak who handled the job was too good and helped a lot. While returning back to home, found my navigation sd card was missing and console was prompting the same. Later on called vinayak about missing sd card. He said he will investigate the same but till date he has no clue. Please escalate this issue and help me to find out my sd card as the card itself is very costly. Don’t want to go to police for missing report so please help me out here.

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Hello, this is my suggestion regarding the spare parts availability at advaith branches of mysuru including both. Almost all the when ever i need any replacement i visit the advaith service centre but the issue is with the not availability of spare parts any all the instances. You should make sure that all the important spares are available for the particular model of the car, four times i was asked to wait for 7 days to get my car done, come on chennai is not so far to get a spare from there, but the issue is there are 2 advaith in mysuru but both run out of stock, why? Because people trust you and come to your service station so you should have each and every spare parts at least in one showroom, i enquired in bangalore advaith even there the spare was not available. You have plenty of space to keep plenty of spare parts and those spare parts are required day to day by many customers and it is not any loss to keep an additional spare because now day or the other it will also be asked by some customer. So try to keep the spare parts ready at least the important ones like the brake pads, wheel bearings, cabin filter, ac vents, etc.. I have went back many times to star hyundai to get my car job done immediately. Please update because mysuru doesn't want you to loss you value for your customers. Hope this lengthy message will bring some changes in the way you operate. Try to get the spares 3 times a week from chennai, try to keep spare parts in both the service stations in mysuru if not atleast in bangalore, or if we get the spares from 3rd party at least allow your technicians to fit them. So the list goes on, hope this attitude can change in service and spare operations.

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

I have bought a car (Grand I10) in ur JLB Road office Mysore in 3rd of Aug 2018.While taking the vehicle I found that my name was mismatch Nagsundar N is correct but they made it Nagasundar N I told that to sales person to correction but he is not done and also they made registration also on mismatch name only.
In bank they are not ready to accepted that because loan was happened in the name of Nagsundar N only .In my all the documents what ever I produce to showroom all are in correct name but the negligence of a team I am the sufferer now

And now this a worst service at all they are not bother after sales before sale they always beyond us after that I have be beyond them

Sorry to says this it's a worst service…

I never ever referred to Advaith Hyundai

Thanks and Regards
Nagsundar N
Mysore
[protected]

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Hi,

I got wrong commitment by the manager (Srinath fleet manager) before submitting the booking amount. Once i have given the booking amount of 5000 their job finished. I was only followed with them for updates and they don't even bother to come my place to share the information. When i told them that you committed something then they were shouting and telling that we don't do any wrong commitment and your blaming to us because they know that i can't go anywhere because i have booked the vehicle and if i cancel it i will not get that money refunded.

This is manager behavior and if manager only speak like non sense then we can not believe on their subordinates

This is advaith hyundai response and behavior with customer.

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

My car was not starting and advaith hyundai picked my car for repair. And after that supervisor told that thw part is not available and will get from chennai. After 12 days supervisor saying that the part is still not available and dont know when it will come. So i don't know when my car will get repaired. If this is the case now what will happen after 2 years. Might be the part will be stopped.

Car : ka-51-mf-2517
Name : alok kumar nath
Mobile no : [protected]

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

I was getting my car (Verna reg. No – ka-03-mg 2060 serviced regularly in trident, domlur. I had issues of my lst of complaints not being attended to. However a friend suggested advaith as a better option. But my experience was worse.
I had specifically asked a bent viper arm to be repaired/changed as in the monsoon it is difficult without it. But in spite of specifying this before sending the car, it was returned without repair. The reason given was non-availability of parts, i have thereafter been asking them if the part has arrived. There has been no positive response a couple of months after the complaint.

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Have given my verna vehicle for general service on 14th feb at advaith motors orr branch (Opp to intel). They taken 2 days and delivered on 15th feb evening. While taking the vehicle have seen deep scratches on doors both sides of the vehicle. Immediately asked service adviser about this, he said that "central locking issues not yet fixed and will inform you once we get it. Then will get this also done at the same time". I said ok and taken my vehicle. He called after couple of weeks and said spare part received. When i taken my vehicle there, he changed his word and said that those scratches were already there by showing some inventory papers. I have shown him the whatsapp chat also for proof. After lot of argument then they agreed to do one side and for other side they said that it was old scratch since it was rusted and might be old scratch. They asking me to pay the half charges for other side. He agreed and committed to do on that day while taking delivery. After couple of weeks he changed his word and cheating now. Had a big argument with his service manager also. But no luck. These advaith motors guys cheating the customers like this.