Air Pegasus Customer Care

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I have booked seven tickets from mangalore to madurai via bangalore for the month of december. They have canceled all the four flights and the customer care doesn't even bother to receive the calls after repeated attempts for more than a week. I want the refund immediately as they have canceled it and mentioned it as technical issues. I have attached the details of all the tickets.. Thanking you in anticipation.
Confirmation no are 1]eryg09 2]ecu6mh 3]mskp7q 4]zkx84r

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Dear team
Had booked 10 seats from chennai to ixm theconfirmation number: rc6q0by cancelled the flight last moment through air peagusus we have got the intimation at the last moment o we had to make the alternate arrangement

After cancellation of flight air peagus ha failed to pay the refund we hav
E been calling the call centre but no one is replying the phone

So kindly look in to the matter

No refund is credited in my account yet have to pay 70000 for new tickets

Till the amount of 25000 refund is due

Please give some number on which they respond

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

On june 9 as you might know my flight to madurai was in morning 10:30 they cancelled the flight 24 hrs prior, i called them and asked them now what to do, for that they have arranged another flight in the evening 16:20
I have waited in the airport with my family for 6 hours then they just kept on rescheduling the flight up to 20:00 finally they cancelled the flight at the last moment. Now you tell what was my condition at that moment? I have spent nearly 3000 for food and refreshments and lodged a complaint against mr. Bopanna the airline manager. I want full refund amount.. I booked through trippy tuesday. I lost my whole day and money and now the cash back also. This is not the way you treat people. Have some courtesy of how the customers are being dealt. This is not the first time air pegasus is doing like this. You should note this non operational airlines and try avoiding these kind of airlines. My request is kindly refund the airlines amount in full. Just 682 is refunded this s wrong.

On june 9 as you might know my flight to madurai was in morning 10:30 they cancelled the flight 24 hrs prior, i called them and asked them now what to do, for that they have arranged another flight in the evening 16:20
I have waited in the airport with my family for 6 hours then they just kept on rescheduling the flight up to 20:00 finally they cancelled the flight at the last moment. Now you tell what was my condition at that moment? I have spent nearly 3000 for food and refreshments and lodged a complaint against mr. Bopanna the airline manager. I want full refund amount.. I booked through trippy tuesday. I lost my whole day and money and now the cash back also. This is not the way you treat people. Have some courtesy of how the customers are being dealt. This is not the first time air pegasus is doing like this. You should note this non operational airlines and try avoiding these kind of airlines. My request is kindly refund the airlines amount in full. Just 682 is refunded this s wrong.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I also booked a ticket from bangalore to trivandrum on 28 july 2016. The flight was cancelled by air pegusus, which they are doing frequently. They assured me that i will get full money back. I has been 3 months and i didnot get my money back. I have tired of calling the customer care of air pegasus; nobody attend the call. Air pegasus is a biggest cheating airline, who has taken money from so many customers and cancelled the flight after that. What i think is, they wanted money from people and last minute they will give a call to say that the flight is cancelled. It is all preplanned to robe customers moeny. Please dont book for an airpegasus flight anymore; you will loose the money. Air pegasus is not a reputed airline. They are still trying to cheat people by taking money and canelling flights. I am planning to go for a legal action against air pegasus soon.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Dear Guest,
Your booking : 1PDKAM for the following flight segment has been rescheduled.
BLR -TRV departing at 05/06/2016 22:00

You are eligible to reschdule your flight to a future date or cancel to avail refund as per your booking terms and conditions.

Contact our call center @[protected] or login to our website http://www.airpegasus.in for details.

We apologise for the inconveince caused to you.

Best Regards

Airpegasus Pvt Ltd.

From: Airpegasus Flight Reservations
Sent: 07 June 2016 14:53
To: Thomas John
Subject: Airpegasus – Flight Cancellation

Dear Guest,

Your booking : IDW3S7 for the following flight segment has been cancelled due to unavoidable reasons.

TRV -BLR departing at 08/06/2016 08:30

You are eligible to cancel or modify the affected segment at no additional cost or receive a refund as per your booking terms & conditions.
Contact our call center at[protected] or login to our website http://www.airpegasus.in for details.

We apologise for the inconvenience caused to you.

Best Regards

Airpegasus Pvt Ltd.

From: Airpegasus Call Centre
Sent: 02 July 2016 12:18
To: Thomas John
Subject: Re: Airpegasus – Flight Cancellation

Dear Sir,

Greeting

Kindly provide us the below mentioned bank details to process your refund . We will forward the same to our refund team. we will revert back once the refund is processed .

Account holder Name:

IFSC Code

Branch Name and address

Thanking You
Kavitha AP
Asst Manager Customer Service
Air Pegasus

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I had booked a flight from GOA to BLR on 19/7/2016 with PNR no. IMQL1Z for date of travel being 17/10/2016 which was cancelled by Air Pegasus. Uptill now I have not received my refund nor any details about when the refund would be made. All incoming calls to the customer care numbers have been debarred, hence we cannot call and inquire as well.
I would like to know what best can be done against the airline to receive my money back.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I have booked four tickets for travelling from kochi to bengaluru on[protected] through air pegasus flight no. Op110. The airlines on a later date cancelled the flight and even after three months, i could not receive the refunds. Like me, there are so many others waiting to get their hard earned money. What is this happening? There's no instrument in india, who can take up the case and get the refunds to genuine passengers?

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I had done the flight booking on Air Pegasus through Makemytrip. The details are mentioned below.

Makemytrip Booking ID- NF[protected]
Onward Journey- Bangalore to Goa. Date- Oct 28. Flight- OP-161. PNR- YGTI17
Return Journey- Goa to Bangalore. Date- Oct 31. Flight- OP-162. PNR- YGTI17

Total fare for 3 passengers= Rs 14, 259. This includes convenience fee of Rs 1050 charged by Makemytrip.

On 13 Aug, I received a mail from Makemytrip intimating that Air Pegasus is cancelling most of its flights, but didnt confirm if my flight was cancelled. Hence, they suggested me to make an alternate booking. But, they suggested to wait to receive confirmation before cancelling my Air Pegasus flight.

On 30 Sept, I received a sms from Air Pegasus that my flight was cancelled due to technical reasons. Later, I confirmed with Makemytrip, seeking full refund for same as I had already made alternate booking. Makemytrip told that they had not received information from Air Pegasus regarding refund.

I tried reaching Air Pegasus multiple times but nobody responds on their customer care. Makemytrip says that they are waiting to receive refund from Air Pegasus and if I apply for refund now, I ll only receive the tax amount.

In middle of this, I am suffering as this is my hard earned amount and I am not receiving any clear information from any source.

Kindly help in this matter.

Regards,
Manas

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Hi team,

I have book a ticket on 13th september from goa to bangalore in air pegasus airlines via clear trip.

On 29th august month i received a flight cancellation message form air pegasus. At that time i called and spoke with the air pegasus customer care,
They assured you will get a refund with in 10 days.

But still i have got any amount from the airlines also clear trip peoples are not updating anything about the refund process.

Does this helps me to get the refund amount back. If so please do

Thanks in advance

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Dear team,

I have booked two flight tickets via cleartrip on airpegasys on august 7th 2016 fromm trivandrum to bangalore. The tickets were confirmed, but on 6th august at last momment, air pegasys team called me and told the flight is cancelled and you will get full refund of ticket fare.

This was unexpected and i some how managed it because at the last moment i need to search for alternate traveling arrangements causing me double expenses.

However after multiple followups with clearetrip, the feedback was airpegasys has shutdown its operations and not responding to cleartrip team for a refund. I tried calling airpegasys and also contacting them via email, found no response. My refund is still pending.

The airpegasys website and support phones become unavailable now and clear trip team is also not responding now.

I'am fed up with very bad service

Please help in refunding my ticket fare with compensation. Kindly advise.

Rahul s lal