Air Pegasus Customer Care

Air Pegasus — Travelling tickets

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

I have experienced twice the wrath of this airline company. My request, never ever book flight with this firm whatsoever. The only attractive thing is the flight rates of this, which will eventually at end be cancelled with their so called "technical reason" which is actually their own mismanagement of business. I have proofs to support my claim that i have missed 2 connecting flight due to these people. They take shelter with the term of "technical reason" and cancel flights, and, 2 times i have faced this problem. Its much better to go with any other airline which is offering little more than these guys and completely unprofessional behavior from their customer relation team. Neither they respond to the calls, nor the mails which i have to supposedly send 20 mails for one reply from theirs. They are just completely numb when asked question. My suggestion never ever ever ever ever ever ever book your flight through this firm instead try every other airline who has the courtesy of handling its customer grievances well.

Air Pegasus 27 — TEARING OFF OF SOUL

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

SHOES WERE PURCHASED 7 MONTHS AGO AND WITHIN A MONTH THE SOUL OF THE SHOES HAVE COME OUT ON BOTH ,THE RIGHT SHOE AS WELL AS THE LEFT SHOE..THE SIZE OF THE SHOE IS 8 (UK[protected]…..I REQUEST YOU TO LOOK INTO THE MATTER..I HAVE ATTATCHED THE PICTURES OF THE SHOES SO THAT U CAN HAVE A FAIR IDEA ABOUT THE SAME

TEARING OFF OF SOUL
TEARING OFF OF SOUL
TEARING OFF OF SOUL

Air Pegasus — Worst pathetic service

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

The most ridiculous airline i have ever come across till date.
They cancel the flight and give some number informing that we can call the customer care for cancellation/enquiries, but no one answers the call.

We are made to wait for 15 – 20 minutes and then the call gets disconnected automatically.

What sort of service is this???

I am gonna post about this on all he social networking sites so everybody is aware of the pathetic service of your airlines

Also it is not a toll free number, so our balance gets deducted while we wait, how ridiculous can you guys be???

Pegasus Airline — Deliberate delay caused

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

I a pregnant lady along with my young child booked a flight to Tehran via Istanbul on 13/ July 2014 from London stansted airport .
The staff behind the check-in called Glen no need to say very untrained and acting unprofessional, printed my boarding cards to my first and second routs, but just handed half of them to me and sent me to the gate.
When I arrived at the gate the security obviously stopped us as we did not have our boarding cards!
Although they were aware of their own mistake they sent us back to check in desk which you can only imagine how long it would take to get there and back in busy times like July. By the time I got there a guy called Adam saw us, ignored us and closed the gate causing us to miss the flight!
Then they offered to sell us two one way tickets for an addition cost if £1140, which I obviously refused to pay.
I do not believe a cheap airline should mean cheap attitude .
Although their own fault they have not yet emailed or even acknowledged the problem.
I had to go and visit my terminally ill dad, but when back in uk if still ignored by them I will definitely get my solicitor and MP involved to stop them cunning people in this very unprofessional and disgusting tactic.
I will not recommend nor use this scammer airline again.

Air Pegasus — No proper information

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

This is the letter i have sent to the air pegasus manager

Dear manager of air pegasus,

I booked my tickets from banglore to hubli and hubli to banglore for 4th of september 2016. I was informed that your flights will be operational from 15th aug but it isn't still now. I again called up and asked that i booked morning tickets, i was informed from hubli air peag that it won't operate in morning, no flight will come in morning from banglore.

I called at least 15 times at your call center and guess what i got lucky that my last call was attended, everytime i hold for 8 minutes and it disconnects by its own. Your call center female said that it won't operate till 31st august. Sir you yourself coordinate with your people and make a firm decision till what date are you going to be not – operating. Your call centre female denied to do my work and said that i would have to email my queries to you, sir we make call centre to help people not to make them more miserable. Instead of assuring me she denied to clarify my query.

I am going hubli to attend an important meeting and i want to go and come back as i have tickets from banglore in the say evening, with this attitude of air peag and the blogs which i read everyday about the punctuality of your airline i don't think i can risk my travel with you.

I want to cancel all my tickets and want full refund.

I have mentioned my details and kindly do the needful at the earliest.

Dr. Sohael m khan

Air Pegasus — Cancellation refund

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

I have book the ticket for diwali on 27-oct-2016 from bangalore to madurai via make my trip from the air pegasus air line. The ticket is cancelled by airlines due operation issue on 25-aug-2016. But still they have not refund the cancellation amount (Rs.5800). This is really big cheating from the air lines. If they hold the amount for 1lack ticket, that will be come around 5 to 6crores with out any interest they gating this much for there financial commitment.

Airpegasus & Make My Trip — Not transfer my refund amount

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

28/07/2016 – 16.00 pm its my travel date . Im plan to travel madurai to chennai . Im booking airpegasus flight via make my trip services . ..But that particular date that flight announced non-operational purpose to cancel all flights. I got information that day afternoon 15.00 pm ill cancel & apply the refund procedure .. Still date 22/08/2016..Still also that particular persons not process my refund amount…Make my trip ticket booking id is nf[protected], my pnr no is 7z9zph

Air Pegasus — Refund

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

I booked my flght on sept 9 with airpegasus airlines..
Ixm – blr departing at 09/09/2016 12:00
My booking id – 2ik7f9… They did nt refund till now.. There is no responce frm their customer care also.. Plz help evryone to get their money back…

Mail from their website:
Dear guest,

Your booking : 2ik7f9 for the following flight segment has been cancelled due to unavoidable reasons.

Ixm – blr departing at 09/09/2016 12:00

You are eligible to cancel or modify the affected segment at no additional cost or receive a refund as per your booking terms & conditions.

Contact our call center at[protected] or login to our website http://www.airpegasus.in for details.

We apologise for the inconvenience caused to you.

Best regards

Airpegasus pvt ltd.

Air Pegasus — Refund not given for flight they cancelled

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

I booked 2 tickets by air pegasus from goa to bangalore on 13 june 2016. The date of journey was 24 july 2016 and the airlines sent a message, mail and called saying the flight has been cancelled. I have not yet received any refund from the airlines. They do not receive calls at their call center at the number provided on the website[protected]. I had made one of the bookings through cleartrip and when i called their helpline, cleartrip told me the airlines has shut down and they have no update or commitment to return our money. The other booking i had made through air pegasus site itself and there is no update on the status of my refund. This airlines is fraud and should not be allowed to con more people. I request the authorities to take strict action against them and not allow them to fool any more people.

Refund not given for flight they cancelled

Air Pegasus — Non refund of cancelled ticket – m718q6

phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
website
airpegasus.in
location
India

I have booked a ticket on 10.06.2016 for travelling from trivandrum to bangalore on 22.08.2016. (M718q6). The airlines were generous enough to send an e-mail 2 days before, intimating cancellation of flight. When contacted they informed that refund will be credited to the account within 7 days. Till date i have not received any credit in my account.