Air Pegasus Customer Care

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I took Air Pegasus ticket via Makemytrip. Flight was cancelled by airline Air Pegasus. Makemytrip promised full refund as per the ticket contract, but never refund the money. Air Pegasus confirmed me on email ( attached) the amount was transferred to makemytrip.

Makemytrip is not refunding my money.

Booking number is below.
NF[protected]

I can be reached at
raj.[protected]@gmail.com
AND/OR
nair.[protected]@gmail.com

Thanks
Biju Raj

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Hello sir,
My name is gurpreet singh from sangaria, rajasthan.I had made booking of air Pegasus flight from Bangalore to thiruvantapuram through make my trip for flight on 29 august 2016.which was cancelled due to companies own technical reasons.I was hoping for a refund but didn’t got it.So from that days onwards i have contacted make my trip for refund several times but they were saying to contact air Pegasus.I tried air pegasus contact number and sent email to the company but i got no response.So i request you to help me refund my amount.My booking id on make my trip was NF[protected] and invoice no. Is NF76979
Thanks

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Dear Travellers, Air Pegasus website works perfectly if you are booking ticket online. It won't work when you trying to do cancellation through there website. It will throw error as ":Username password mismatch" or Confirmation Number show's always mismatch to cancel the ticket. I did reserved with Debit card. So, Debit Card holder's must be cancel with Air Pegasus website. But, Cancellation can't be done through this Air Pegasus website be aware friend's. Kadapa to Bangalore ticket was unable to cancel through online. I spoke with call center executive he said debit card holder's could do cancellation only on website. But, they already programmed well. Thense, passenger's should't be able to cancel their tickets due to mismatch of your confirmation number or PNR number. I lost my whole amount for nothing.
Air Pegasus is cheating @ Cancellation subject.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Date – 21st aug, 2015
Timings – 12:20 PM
Client Name – Air Pegasus
Flight Number – OP-122
We booked a flight named Air Pegasus from Madurai to Bangalore on 21st aug, 2015. On 9th aug, 2015, I got a message from airlines that flight is on timings.
When on 21st aug, 2015, I reached Madurai airport and was informed that there is no such flight at this time.
When I called to Air Pegasus office, informed that this flight has been rescheduled to 9:30 PM without any notification.
I asked for the apology mail from the company and refund of Rs 5000(Full refund) but didn't got any response till now.
Its my humble request to the company that being in such an important profession they should respect the time of their clients and should not take them for granted.
Resolution : Apology Mail from the company and full refund

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I have booked flight ticket on 7th January 2016 from Bangalore to mangalore travel dated 19th February 2016.

The booking has been confirmed and i have received the invoice also, but my ticket has been cancelled on 18th February evening 8 PM which is just one day before my travel.

I have struggled lot to travel from Bangalore to Mangalore next day with my pregnant wife.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I have booked flight ticket on 6th February 2016 from Mangalore to Bangalore travel dated 18th March 2016.

The booking has been confirmed and i have received the invoice also, but my ticket has been cancelled on 15th March saying cancelled for operational reasons and there was no compensation, the customer care were rude not willing to help us. I had a onward International flight from Bangalore and when i had to rebook from mangalore to bangalore the tickets i had to spend 3 times the actual cost because of reckless behavior of air pegasaus which is there regular habit to cancel flights and call it operational reasons.

They promised full refund not have i received full refund and also i pledge they owe me a compensation.

They just send a random text flight cancelled highly unprofessionsl.

Such airways should not operate.
I need my compensation and full refund.

..

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Copy of the feedback given to the airlines – Air Pegasus

Hi,

Have been trying to travel with Air Pegasus for the past 3-4 months. Due to the cancellation of services (and too late services), some of my money has to be reimbursed.

Please reimburse the following at the earliest:

PNR No. Travel Date Time Amount
LJ328C BLR-TRV 25/03/2016 18:10 Rs.1584
3W2KGD BLR-TRV 18/03/2016 18:10 Rs.2631
GWIZE7 TRV-BLR 25/04/2016 08:25 Rs.1584

This money is not anywhere near the trauma i had undergone considering the very late hour travels and too much wait times at the airports. It would be great when you compensate your future customers for the trauma.

Thanks and Regards,
Rajesh

NB : It would be a great service to airline customers, if this airlines is out of business at the earliest.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

As per the details provided above i booked a flight in air pegasus to travel from bangalore to hubli on 29.05.2016. Flight no. Op 111, pnr no. Cmkt6h. The flight was cancelled by the airline but no advance information was provided either by airline or by make my trip. I came to know about the cancellation of the flight only when i reached the airport to board the flight.

Even thought flight is cancelled by the airline no refund is credited to my account till date and make my trip website is showing my booking in confirm section.

I request air pegasus and make my trip both to credit my full amount along with all charges and insurance premium because i did not travel on the said flight so there is no question of insurance. Please insure quick disposal of my grievance.

When i visit complain section of air pegasus it showing error always.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I booked 4 tickets with air pegasus for me and my friends. The flight op-124 was scheduled for 3rd jan 2016 from maa to blr. It was cancelled and we were notified on 31st dec and 3rd jan. Since i was unable at that time i contacted customer care in mid january, and was assured the full return will be made in cash or reward points, whichever way the payment was made. On 27th feb, i contacted my bank that why that refund not in my credit card and reward points so they opened requests. After 4 months of follow ups now the bank responds stating that 'airline has declined refund stating that flight was operational and i flew it.' this is harassment from the airline and the bank. Please review the complaint. A quick redressal will be appreciated.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I have booked my tickets through makemytrip.com for Air pegasus for travel to cochin from bangalore. the ticket was booked on 10th May. they offered the cheapest tickets for the date of travel i.e. 6th Aug and return on 7th Aug.
the air pegasus team just called me half and hour back and informed that the flight has been cancelled. now the ticket rates have become double. how is anyone supposed to get tickets at the last minute. one of the most horrible travel experience. there are so many negative reviews about this airlines. please let me know what can be done regarding this.