Air Pegasus Customer Care

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Booked two tickets from bangalore to madurai on july 27th 2016. The flight was cancelled at the last moment and there was no refund processed. No response from the airline. I want to file a consumer case against the airline. Airline say they have refunded but makemytrip through which i booked the ticket say they have not received the refund yet. I want severe actions to be taken against the airline.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I had booked to and fro flights from blr to cok on august 13 and 16 respectively through make my trip in air pegasus. Flights were cancelled and we were informed on 10th august and hence called up air pegasus to which they confirmed the same and cancelled the tickets. But till date, i. E 16th september 2016, amount is not yet refunded. Make my trip says airlines have not paid the amount back and hence they cannot pay. Airlines is very generous to not pick the calls at all.

Where is our hard earned money gone? Has the airlines started a new business of duping people? I am not sure if at all i would get my money of 11000 rs back or not. But i swear, never ever i would see this airlines page in my explorer. Make my trip also sucks.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I booked a ticket from mangalore to bangalore for 3rd september.. At last moment d flight got cancelled.. The same problem my frnd faced. Its a cheat company. Simply later i have to pay extra for other booking. If the company cannot manage just stop the company… Stop eating money of customers n cheat them.
Customers book dis stupid air pegasus getting attracted by their cheap prices.. Its a cheat to scam customers.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I received the communication from mr. Naveen of air pegasus from hubballi airport on 13th june evening that my flight no. Op-118 from hubballi (Hbx) to bengaluru (Blr) has been rescheduled for tuesday 14th june 2016 from 0840 hours to 1345 hours, i directed mr. Naveen to cancel my reservation and claim for full refund. Pnr no. Is 3fr6m3. I was informed by mr. Naveen that the reservation has been cancelled and process for full refund of rs. 8, 742/- has been initiated. At the time of booking at the bengaluru airport, i made the reservation through cash payment, and i asked to transfer the refund amount to my personal bank account

The details of my journey is flight no. Op-118 from hubballi (Hbx) to bengaluru (Blr) on 14th june 2016 & pnr no. Is 3fr6m3.

After more than 3 months delay, i am still awaiting for the refund amount of 8742/- transfer to my bank account.

I am now taking legal course against this company as there is no hope!

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

My flight was cancelled from bangalore to mangalore on 5th september 2016 and email was sent regarding cancellation from air pegasus to cancel or modify the ticket.

Tried calling the customer care 100 times for many days, no response. Moreover, when i tried cancelling the ticket i was charged 1500 inr how outrageous. This is a fake company and must be sued.

I will raise a complaint in consumer court plus will start a twitter feed to transport ministry

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Hi All,

I have booked tickets in Air Pegasus flight: OP-110 on 22/05/2016 which is due to fly on 18/09/2016 at 6:50 PM IST from Cochin to Bangalore. I booked tickets 4 months back. I got only a message two days before the flight departs saying it is cancelled due to technical reasons. A number was given to call[protected], when called, it took nearly 15 minutes to connect them.When enquired about the reason of cancellation, as recorded message the representative says "Cancelled due to technical reasons".
When we asked what is the technical reason ? and we have every right to know that, he simply says again it is technical reason. He said "You can either cancel and wait for reschedule".

Imagine we booked 4 months back and they used our money and two days before they cancelled the flight, without proper compensation and remedial measures. We came to Kerala for Onam, at this peak time if we go for another ticket it is 9000 rs per ticket. They are actually cheating the public, collecting the public money and utilizing for 4 months . We have office jobs and it is necessary that we reached Bangalore on Monday. They created so much o[censored]nrest and tension in our family. They can simply say it is cancelled due to technical reason. I would also add one more point that representative when called was saying they came to know this by August that flights are not going to operate, and such a pathetic people that they informed us by almost 2 days before the journey date.

There is also a possibility of cancelling the flight and operating the flight at high prices and also utilizing the public money these months. They are real cheaters of public.

Note:- reserved ticket flight confirmation:-#AZ8MPR, #2PSLNC, #66EAOI

I humbly request Honorable consumer court to take proper and stringent action against these cheaters of public and provide the proper compensation for the same.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Had booked 2 tickets on air pegasus flight 110 for 30/07/2016. Airline send a message less than 24 hours before due departure time saying that flight has been cancelled. I had made the booking many days in advance as i was returning to bangalore after undergoing a medical surgery in kerala.
In the end i was forced to book an alternate flight at an exorbitant price and i am yet to get my refund from air pegasus till date.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

I reserved one seat for my son from air pegasus flight from mangalore to bengaluru on 16th jan. 2017 had confirmation number rxmraw.

On 30th september, 2016 received an email from company informing us the cancellation of the said flight. as my son is also booked from bengaluru to new delhi (connecting flight) on 16th january, 2017 itself, we had no other option left but to cancel the ticket booked with the airline and booked ticket with other airline which is off course more expensive.

On the other hand, as the invoice is enclosed herewith for your ready reference, on cancellation, your company refunded inr 410 only out of total cost of the ticket inr 2060 and deducted inr 1650 (what for!!).

I am penalized for no fault of mine and deducting such a huge amount b your company is not at all justifiable.

I hereby request you to refund the total amount of ticket booked that is inr 2060 at the earliest as in this particular case the flight is cancelled by your company and i had no other choice but to cancel the booking with you.

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Hi team,

The airlines air pegasus sent sms to my phone saying that due to technical issues the flight has been cancelled. Cleartrip asked to contact air pegasus for refund and no response from air pegasus when dialed [protected]. Pnr 9ez8un
Trip id : [protected]
Madurai to bangalore sun, 07 aug 2016
Airpegasus op-122
Ixm 21:30 22:45 blr rs. 10, 116

+91 80 4900 6200 [Complaints]

+91 80 4740 6241 [Bangalore]

+91 47 1250 7488 [Trivandrum]

airpegasus.in

India

Hi,

I have booked a flight ticket from madurai to chennai in air pegasus. Following are the ticket details:

Booked date : 09 jul 2016, sat
Travel date : 22 aug 2016, mon
Air pegasus pnr : ito9rv

Unfortunate i got a mail like my flight got cancelled on 10 aug 2016.
So i also cancelled my ticket on 11 aug 2016 (The next day i got flight cancel mail) due to flight non-operational.

They also called me and told they will refund full amount as the flight becomes non operational.

But till now i dint get any refund from them. Todays date 5 sept 2016, almost two months over. There is no proper response from customer care.

Flight cancel date : 10th aug 2016
I cancelled ticket date : 11th aug 2016
Today's date : 5th sept 2016

I kindly request to take necessary action on this.

Note : booked ticket via makemytrip.com

Thanks,
Siddharth. S