Airlink.in Customer Care

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

Internet connection provided by airlink is not working. I had complaint the same to them on 12 Jan and they promise to solve any connection problem within 3 days but till now no action has been taken. Even after calling many times to customer care the problem has not been solved. They always say it will be completed in 2 days or 3 days and extending the period every time. Please look into the matter as soon as possible as internet connection is important for me as I study online and it has badly affected my studies
The complaint id provided by them is [protected]

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

AIRLINK SUPPORT parasn401. complaint but not solved this is last time if not solved or I want my all refunds & I will go to consumer forum
Plz close your office if you didn't give proper service last 20 days not connectivity and also I think I paid for to take proper service and also your staff was disconnected my call really tired your badly services don't messge me for renewal

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

Very disappointed with airlink service
My plan is for 50mbps but speed never crossed 10mbps
Complained about it a number of times but in vein
I called a number of times to customer care but could not connect & could contact after 50 attempts
I visited to their registered address 2 times
They assured me to resolve my complaint within 2 days but in vein
So at last i am complained to authority

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

Hi,
There was no internet service from morning. I have call the customer support entire day. They told me that their executive will come.
Now the entire day has been passed, no one arrived to resolve the problem. Tomorrow is sunday so i still did not get any solution tomorrow.

I have very bad experience with airlink.
I would not recommend airlink to anyone.
I have to work onlin so now without internet till 2 days… I have to face big loss.

They have to provide good customer support instead of creating excuses.

I would not recommend airlink.

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

Complaint
Grievance details : first of all i have registered a complain in their customer service on 16th of june, 2019 for no connection. It started working on 20th of june but again it stopped on 21st of june. And this is happening almost twice in a month means the net is not working properly for more than 10 to 15 days in a month. And they are also not solving the problem properly. It has been 10 days since the network has stopped working. Whenever i am calling them they are telling that there is some fault in the line the network will start working before 7:00 pm. But it isn't starting. If it is continued then i want my money back because more than 300 days are left before my package is going to expire.

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

My customer id of airlink broadband is "vivek00b3" my registered mobile number is [protected] with name vivek goyani. I think it would be enough details for my complain… Request for shifting address on 15 days ago… But still not installed in new address…
Very bad services for shifting connection…
Most of work using through internet but airlink is not working for this problem..

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

I have a internet connection of airlink. After every one day, internet is not working. When we are register a complain. They resolved it at night without solving a problem or no one can take action on it. When we will call on customer support, they will not give proper reply. They will disconnect the call.
In month, 20 days, internet is not working. They are cheating the customer.
They are not providing same speed whatever plan is taken by customer.
At night, they are transfer bandwidth to other networks or restrict for customer network.
I request you please help me on this asap.

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

I have broadband connection of airlink and my user id rk_bansal1.My Connection is not working from since 15days. I am lodge a complaint through sms and in there customer care centre.but they are not giving me any solution for that. Every time they told me it will be solved in next 2days.i have also written mail to the nodal officer. But he never bother to reply any of the mails.

Rajeev Bansal
[protected]

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

I have internet connection at my home. My internet service provider name is airlink communication pvt ltd surat. I have call them several times regarding my internet connection problem. But they didn't have informed me properly and there customer executive doesn't talk in well behaviour. Now when i am requiesting them for providing me my refund they are telling me that you have prepaid plan so we can not help. Now issue is they are not providing me service as well as my refund. So here i request you please do some needfull in this matter.. Here are following details.
Name :- kuwarpal singh ([protected], [protected])
Airlink username :- kuwar007
My complain is against
Airlink 1st floor. Annapurna shopping centre. Opp dhanmora complex. Adajan patiya. Surat

+91 80 4446 9434

www.airlink.in/index.php

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India – 395009

I had done consecutive complains by calls and messages related to my internet connection not working since 3-4 days, every time false commitments given from isp side.. I am also having the complain log..
I don't have any option rather than to log a complain in consumer court because the loss of my business bear by me in these days due to too high down time of internet connection.
Every day they tell that issue will be resolved today evening but they are.. Liars