I had call akai customer care but they are not executing. Even their dealership here bribing me for further process. I am so much devastated and disappointed. They also not responding. Kindly do needful
I have purchased a akai led 32″ in feb month.18th jul he is not working i have complain for akai service centre they send me the exctive he told me your tv card is damge i have request a new one and your problem may be solve 3 to 5 days. But when he is not solving my problem i have aging call to service centre he told me we r waiting for part. And i have flow up sice 19th but they don’t solve my issue.
Dear sir, i got 32 “inch (80cm) of led tv purchase and some 4 to 5 months ago, which started coming in line at the center of the display on the sudden, but the sound quality in the led was clear but the display i do not see the clear which reflects a decrease in your service, so i request you to please repair my led tv. Thanks
With regards
Prince agrawal
S/o mr. Rakesh agrawal
Besides agrawal travels,
Chhatrasal chauraha,
Panna road chhatarpur
(M. P.) pin-471001
Mobile no. [protected],
[protected]
I HAD PURCHASE A MICROWAVE FROM GUPTA VISON MANIMAJRA CHANDIGARH ON DATED 26/03/2012. AND I REQUESTED FOR THE DEMO OF MICROWAVE.
THE DEMO SERVICE REPRSENTATIVE COME FOR DEMO ON DATED 29/03/2012 AND THE COMPONENT WAS NOT WORKING AND HE SUGGEST SOME MAGER PARTS OF THIS COMPONET NOT WORING & IS SHOULD BE CHAGE THE FULL UNIT.
AND HE NOTICED THE MICROWAVE WICH I WAS PURCHASE ON 26/03/2012 THAT WAS 3 YEARS OLD MODEL YEAR.
THE GUPTA VISON SALE ME 2009 MANUFACURED MICROVAVE AND I M FEELING CHEATED BY THEM.
THEY REFUSE TO CHANGE THE COMPONENT & NOW I DECIDE TO GO THROUGH THE CONSUMER COURT.
RAVINDER AGNIHOTRI
I have purchased one color television of following specification
Dealer: Vikrant Electronics, Gurgaon
Invoice No. 20459
Make: Akai
Model No: CT-2205
Cost: Rs. 9000
Date of Purchase: 4.10.2006
The TV is dead since 21st May, 2008, I have registered the companied on same day. Person came to attend he complain from SR Service, Dwarka, taken the TV Plate along with him. After few days they came back with repaired plate, but 15 minuts after instalation of plat TV again dead. I once again registered the complain, but no action has been taken up. Even after so much follow up, they are just saying that they don’t have parts, parts are coming, they will rectify within to days. The registered complained nos. are as follows:
(Complaint No: 400AA08E22627, 400AA0827977, 400AA0831432, 400AA08E07283).
I have spend approximate rs. 500 to call the customer care.
Please help me.
Regards
Navneet Kumar
Dear
Our Akai 29" color TV hs been not working then we have kame a call to Authorised Akai Service Center M/s. Servo Servises ( D/57/58-B1, Kasturba Nagar Colony Soniya Road, Sigra Varanasi[protected] Cell. [protected] and complain has been logged by my relative Mr. Chhote Lal Srivastava & Complain No. 1987
regarding this complain service center incharge told many time it will ready in two or three days but at presently my TV is not ready and many time i have visited to service center last two months
Plz do needful for and take action against above mentioned service center
The store claims high things, but the old man at the seat is always so busy checking out the female gender walking in and out that he is so not interested in his store. Probably why the work otherwise doesn't get done!
I purchased a CTVCT-2929 AKAI color Television in 29 Oct 2006 from your dealer (VIGNESH ELECTRONICS) in Sathyamangalam (ERODE DT. Tamilnadu) . During the purchase, he has informed that the Picture Tube has a seven warranty. When I asked him to put it on the warranty card itself, he told me that it was not necessary and informed that any TVs purchased during that period will automatically cover the warranty, after showing the purchase bill. Then, we thought that it was a normal procedure with AKAI products and hence, did not insist further with a hope that I may not need warranty because of AKAI company and its repute in world market. when we noticed a problem in the TV (the picture has become smaller), we called the Custamer care (Erode) authorized repair person for repair. He repaired it and charged close to Rs. 500/-. However, to our surprise, the same problem has occurred. The same person came to our house, repaired and again charged close to Rs. 500/-. But most unfortunately, the same problem has come one more time on the next day itself. He has come to our house, repaired and again charged Rs. 500/-. Due to our bad luck, the same evening the same problem has come.After few months later When we called him to repair, we asked him in strong words to explain what he has done in the previous three times. Now, he told that the picture tube has gone and it has to be replaced. We were under the impression that in the three previous occasions also, the picture tube might have become weak but repaired temporally and he has cheated us in the three previous occasions. Then, we showed him the warranty card, he told us to contact the local dealer, who has sold the TV. When we explained to him about the warranty, he told he will go to his office, enquire and come back to us. No message for 45 days and so for .
In the mean time i contact the local dealer, he ask me to shift the TV to his shop so i shift CTVTC-2929 Akai TV to the Shop where i brought(VIGNESH ELECTRONIES, 237-D, Anu Building, Mysore Trunk Road, Sathyamangalam-2. ph:[protected] Becausae it is completly not working and Simply occuping space in my house.
After long time, i got an call (on 1/11/08) from the Akai Person (number [protected] at 1:34pm) and i explan the same as above to her.she said she will take this as an complant . As Usual I did not get any call from Akai side.
Here i Given the Ditailes of my complent:
Last Complant Date(when he said the picture tube has gone):8/10/08
Complant NO:8k[protected]
Again today(02/11/2008) i called the Customer care and gave the Previous Complant no: 8K[protected] But he said this Complant Status was closed. i was shocked how they closed my complant without replace the TV Picturetude ?
Again he give the new complant no:8k[protected].
This is the last hope which i have in akai Customer care. Even if this time you cheat me as before then i dont have an option other then the Consumer Court.
An early and prompt reply is highly appreciated.
Thanking you
Regards,
Prabu S
We are facing problems in our AKAI 25" Television.
The picture and sound are not clear. Kindly rectify the faults or give the the address of your service centres.
DEAR SIR,
I MR.AMIT SHARMA FROM GANDHIDHAM (KUTCH), I HAVE COMPLAINED TO AUTHORISED DEALER OF YOUR COMPANY THAT MY TELEVISION 29" SUMO T V SPEAKERS ARE NOT WORKING PROPERLY. AND I HAVE COMPLAINED HIM REPEATEDLY OBOUT THE PROBLEM OF THE TELEVISION, SINCE ONE N A HALF YEAR I M COMPLANING AND NOW MY WARRNTY PERIOD, IS ALSO EXPIRED AND NOW THEY ANE NOT TAKING RESPONSIBILITY, CAN YOU PLEASE HELP OUT IN SORTING OUT THE PROBLEM, AWATING FOR UR REPLY
AMIT SHARMA