Ambrane India Customer Care

[Resolved] Ambrane India — Ambrane PowerBank P-1300 delivered faulty

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

I have purchased Ambrane P-1300 in October 2014 it worked fine for few days and now the 1Amp output is not working and even it's not charging some times .
I have cal'd the given numbers in your website many times but there's no response.and after struggling many time i.e., mailing them and calling them
Finally now They are telling it's a physical damage so we can't replace or repair the product for a free-of-cost(as it was still under warranty)It's not a physical damage, the USB port(1 A Port) was a bit loose for the new product itself but i thought it's not a problem and hence i used the product it worked fine for a few days and after that the port is moving to inside while i try to plug a cable into it and after that it totally stopped working .And also they have said that they'll deposit the courier charges which was paid by me for sending the defective product to them but till now they didn't even done that too.
So i request you to deposit the courier charges and also replace the product soon (as said by you in previous mails).Chandu [protected]

[Resolved] Ambrane India — Faulty power bank

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

*i have purchased a "ambrane p2000" portable battery charger on 16th February 2015. from infibeam.com and just under one month from march i am facing charging issue,
*this battery claims to give 2000 ma charging current speed
*but rather its delivering only 600 ma and
*my phone can support maximum 1200 ma
*its not delivering what its claimed and suppose to deliver and the main reason of purchase
*so send mail to ambrane on 3rd April after couple of mails in communication on 15th April they arranged a pickup for the faulty product then days passed by i was waiting eagerly to get my power bank.
*on 4th may i received mail from ambrane that they have shipped my charger back to me, i received it after 2-3 days i don't remember the date. but again in less than a month it happened again. same problem slow charging of device not showing indicators now i wrote them back
*on 15th July it got picked-up, product got them delivered on 21st July .
you were thinking why i am writing this its because its back from ambrane and it is still screwed up not charging properly
*i am pissed of this now product is not working properly i have already serviced it 2 times and still problem persist, if you see its in service for 2 months i havent even used it when i needed it most, i don't have time to do this back and forth every time and it will eventually run out of warranty.
*because when i called ambrane to refund my money and take the product back they raised there hands and told me that only seller can give me refund so i asked infibeam to refund my money and and take the faulty product back, but they also raised their hands and said we can only take action only after 72hrs of sale
*they are just selling cheap unworthy product and looting people,
*see the video proof of faulty product how much current it really delivers, i have also checked it on a device called "charger doctor" its the same result

*they said this video doesn't prove anything we don't be-leave in apps so i set a timer to record how much time it takes to charge my phone from Samsung charger and then from ambrane power bank the results are incomparable it took 4hours and 12 minuets to charge from ambrane power bank and Samsung wall charger did it in 1 hour and 35 minuets proof is here i have attached screen shot of both
i don't want it, i want a refund
i have 2 proofs and i know only you can stop such thing from happening to people
regards
Jayesh Dilip Choudhari
Mumbai

Faulty power bank

[Resolved] Ambrane India — Some technical issues

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

I kanna Lokesh I here by to inform you people that I wanna buy ambrane portable charger with my existing offer is rs.500 off for only one product I got a link I was opened for several times but it was showing that page not found or it is expired or somewhat deleted so my oder is available only up to 29 the august I've also complained to the Flipkart executive she told that she will give complain to escorted team and she said that your complaint will solve by 29th itself but here is my offer is also same last date 29th so please send me the same link which was not expired so I can manage to buy product

[Resolved] Ambrane — Power bank

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

I placed an order of an Ambrane power bank which had an offer of buy one get one.I received the product on 16th.Order no[protected].But unfortunately both the power banks are not working properly. Even after fully charging the power bank the charge of the power bank goes down very quickly and the charge becomes zero, almost nil.Please let me the procedure how to return back the parcel.Thanking you.

Power bank
Power bank
Power bank

[Resolved] Ambrane India (P) Ltd — Not repairing the 3G Tab within Warranty period

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

I have purchase one 3G Tab from Ambrane India (P) Ltd, 4-B, 4th Floor, Bigjos Building, Building No. A-8, Netaji Subhas Place, New Delhi-110034 vide Invoice No. S574A2/15-16/11693 Dt. 11.07.15 for Rs. 3999/- through Snap Deal. I have received it in broken condition, (but it was working condition)and informed to Snapdeal.They gave me the Contact No. of Ambrane India. After contacting they informed me to return the same for repair. Still I used it till 10th Sep'15, after that it was not working.Again I contact them, and they told me to courier the same they will pay Rs.150/- as courier charge, but I have spent Rs.350/- as courier charge. I have sent the set along with its ear Phone & Leather cover. Now they are telling that they have not received the Leather cover and the set is in physical damage condition. There is no warranty for Physical damage.
Now you can only help me from these type of cheaters.
Rajan Nair, C/o Seema Hardware & Mill Store, Po.Khetrajpur, Sambalpur-768003.
Cell-[protected]

[Resolved] Ambrane India — Bluetooth speaker

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

I have received my product on 23/10/2015 and i raised a complaint on 24/10/2015 but i did not received any message from your side. So i called again on 26/10/2015 but she told there is no complaint lodge so that is your persons problem not mine. Very vary bad customer dealing. Just know how to eat money.You can see the recordings also. Just close the site if you cant satisfy your customers. Just know how to speak to customers but dont know how to lodge the complaint.

Very very very unsatisfied

[Resolved] Ambrane India — Phone not charging

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

I baught a Ambrane Power Bank P-5200 B on 18th Nov, however right on 29th Nov it stops working. I called Flipkart and told the issue but they told me seller (BJ INFOTECH) have only 10 days replacement policy and you have to get it corrected from market on your own. In the mean days i was using another Ambrane power bank until i came to know the Ambrane itshelf has its complaint centre. Please help me out if anything possible. Thanks
Order No. OD[protected] Dtd14-11-15
Flipkart Seller – BJ INFOTECH
Power Bank Model – P-5200B
My Name – Vikram
Mo. no. – [protected]
email – kanchan.[protected]@gmail.com

[Resolved] Ambrane Ac-7 Calling Tablet — WARRANTY ISSUE

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

Sir, i have bought this calling Tablet worth INR 5,999 on 12/2/2013, the Tablet got permanently off 1 month ago, The warranty of the product says it has pick up warranty that means the company will collect the product from my place and repair it and then deliver back. I called to the customer care they told me to mail my
address. so i mailed and got a reply on 24th may 2013. they told me to keep the tab ready a courier boy will collect it on 25th may 2013, but no one came i keep on waiting, i called several time to the customer care and they keep on telling the problem will be resolved but the result is nothing nothing

[Resolved] Ambrane India — Ambrane power bank 13000mah

phone
+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
website
www.ambraneindia.com
location
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India – 110052

I am purchase Ambrane Powerbank 13000 MAH – Model No. P-1310 From Flipkart.in.

And Its both USB port are not Working since 20th Jan 2016, and also the phone numbers of ambrane customer care do to respond. So please Help.
My Adress is :
#170 Ward No. 4, Mukand Singh Street, Doraha, Ludhiana – 141421

My Number : +91 [protected]

Ambrane power bank 13000mah
Ambrane power bank 13000mah