American Express India Customer Care

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

I had been a very loyal and trusted user of the American Express Gold Card for a few years. One day, suddenly, I was asked to pay all outstanding immediately, which I did without asking why. Afterwards, I was told that the same card was blocked and the call centers were not able to reason out why. One agent told me I had an impeccable record, and the other told me there was a problem. I was asked to contact their main office in Chennai, which I did. Even there, the same issue came up. One person told me he could not understand why the card was blocked, and one told me it was a decision taken by some superiors. Several requests to give me a proper reason were not addressed.
Eventually, one day, when my company was applying for a Corporate card, mine was rejected stating that I was a defaulter. I was shocked. This is absolutely false, and no one is accepting there is a mistake at their end.
I would like to take this to some competent authorities as this is nothing but a defamation against me.

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

There were 2 transactions that happended through my spouse Kotak's debit card on 26th Feb 09.I got the information on my mobile about the transaction ( money widthdrawl ) almost after 5- 6 hours of the incidence taking place.I was told that the transaction took place in Kotak's ATM in East Patel Nager, New Delhi.
I called the call centre to deactivate the services on her Debit card along with the request for the footage of the ATM for the time the transaction took place.Till about this time I was not even told that the transaction took place in the ATM of another bank.
I regulary followed up with the concern authorities with the same reply that we will get back to me in about 3-4 days which eventually turned into a week and on escalating the matter I got a surprise of my life when I was told after a span of 25 days that the transaction took place in some other bank's ATM which is Bank of India.
Still waiting for the reply, i got a told after a week of trying and regular follwup that the particular ATM doesnot have a CCTV camera at the time of transaction and the same been installed after 26th Feb which was really very surprising.I went to the ATM and on asking the guard, I was told that there are 3 CCTV camera's in the ATM and the same were installed approx a yr before.

I would request you to take this up with the concerned authorities and help us get the footage.

Regards
Rohit
[protected]

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

MY CARD NO IS [protected]. I HAVE CLOSED MY AMEX CARD ON 21.012008 BY PAYING THE FULL AMOUNT OF RUPEES FORTY THOUSAND BUT THEY ARE VERY DISHONEST AND AT PRESENT THEY ARE SHOWING OUTSTANDING AMOUNT OF RUPEES FIFTY FOUR THOUSAND EVEN AFTER I HAVE PAID UP THE FULL AMOUNT OF RUPEES FORTY THOUSAND AS PER THE SETTLEMENT LETTER. THEY HAVE ALSO PUT UP MY NAME IN CIBIL.BANKS ARE DISHONEST AND CHARGES ILLEGALLY HUGE AMOUNTS OF INTERESTS, LATE PAYMENTS, OVERLIMITS, SERVICE CHARGES ETC . I WOULD LIKE TO REQUEST AMEX TO PLEASE REMOVE MY NAME FROM CIBIL. MY EMAIL ID IS [protected]@yahoo.co.in and my mobile no is [protected]

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

Dear Sir,

I have recd ur statement for credit card No[protected] american express credit card charging interest of 647/- which is invalid I m not the defaultr in payment o[censored]r card u can verify the same with my earlier records,
I[censored] force me then im sorry that iwill pay tha amount and send u ur cards cut in to two, because i dont to continue as a customer with u,
also i have not recd ur bills on time and u dont give any time limit to pay the bills as other credit cards offer.
kindly let me know.

Ranjit sardar
[protected]

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

AMERICAN EXPRESS BANK NEEDS LOANS AND DONATIONS FROM PUBLIC. IT IS THE ONLY BANK WCHICH SAYS PROUDLY THAT EVEN AFTER ISSUING THE SETTLEMENT LETTER AND RECEIVING THE FULL AMOUNT AS PER THE SETTLEMENT LETTER IT DOES NOT REVERSE THE REST OF THE DISPUTED AMOUNT PERTAINING TO LATE PAYMENTS AND ILLEGAL INTERESTS AND SERVICE CHARGES ETC ETC. ALTHOUGH IT ACKNOWLEDGES THAT ALL OTHER BANKS ZEROWISE THE SETTLED ACCOUNT AND SHOWS NO OVERDUES BUT THIS FRAUD BANK STILL SHOWS RS 62, 000 AS OVERDUE AMOUNT IN SPITE OF PAYING THE FULL AND FINAL AMOUNT OF RUPEES 40, 000 AS PER THE SETTLEMENT LETTER. I AM GOING TO DONATE RS 62, 000 TO AMERICAN EXPRESS SO THAT THIS BANK CAN GIVE SALARY TO ITS STAFF AND MY NAME GETS REMOVED FROM CIBIL. ITS A SHAME THAT AMERICAN EXPRESS BANK HAS DISGRACED ITSELF BY BEGGING FOR MONEY FROM ITS CUSTOMERS AND I SPIT ON THEM. CIBIL IS JUST A PUPPET IN THE HANDS OF BANKS. I URGE ALL PATRIOTIC INDIANS TO KICK THESE FIRANGIS FOREIGNERS AMERICAN EXPRESS BANK OUT OF INDIA AND TOTALLY STOP USING THEIR CREDIT CARDS.

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

sir this is to inform you that iwas working with american express india limited.(emp code re:1335) in 2005 iam not able to recived my pf amount. becoz my account was deactivate from hdfc bank.please tell me how ican recive my pf amount. and can i settel this pf amount from mumbai

regards
manjit singh
[protected]

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

American Express executive told me that the membership fee for the card is 5, 000 and so I got interested and got the credit card and in first statement they charged 25000 as membership charges on which I contacted them and asked to cancle the card. After they told me that they will cancle it. I tried to contact them when I got the bill saying 33, 247.33 as outstanding and they have cancled the card. Now what I should do?
My card no:[protected]

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

I had a card of this bank since 7 years which I returned by cutting into pieces 2 years back.credit limit Rs.71000.They want me to pay still Rs.84000/- I am called for conciliation under sec.62 of arbitration and conciliation act of 1996.
transaction details in Rs.
pruchases 22812
cash withdrawl 62200
Transaction fee 2960
late payment fee 1525
financial charges and interest 53000
annual fee 7700
service fee 200
AMOUNT ALREADY PAID THROUGH CHEQUES 154000/-
do I have to pay more?do I have to meet the arbitrator?
what option I have? I a retired person with no income.the quickest help will help me from agony.

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

American express collection agency called Linear Financial services executives have been making a abusive and filthy language calls to me at my cell and my residential ph nos. and the oddest of hours and have been regularly calling and abusing. There may be any amount of payment pending against me. but in no way they have the right to make those nasty calls.

+91 12 4280 1092

www.americanexpress.com/in

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India – 122002

Dear Sir/Madam,

While obtaining my credit information from M/s. Credit Information Bureau India Ltd, it is noted that AMEX has reported about an overdue amount of Rs.5445/- in my name. The details furnished by CIBIL is given below for your ready reference:-

Account Num : 3846883
Reported By : AMEX
Account Type : CREDITCARD
Ownership : INDIVIDUAL
Date Reported : [protected]
Open Date : [protected]
Amount Overdue : 5, 445
Account Status : Written Off

Please note that no AMEX Credit Card has been issued to me till date.

I had sent two letters to AMEX at the following address and it is more 1 month have elapsed I have not received any response from AMEX:

Ms. Ahima Chopra
Executive Correspondence Unit
American Express Banking Corporation
Cyber City, Tower C, DLF Bldg No.8
Sector 25, DLF City Phase II
Gurgaon – 122 002 (Haryana)
[protected]@aexp.com

Please look into the matter and provide correct information to CBIL.

Regards,
KN Suresh Babu